Marketing

Streamline your Marketing
with Live Chat

Adding a human touch and real-time help, live chat offers a unique marketing opportunity. Every time it is used, consumers love it, sales increase, and revenues skyrocket.

Popup Messages

Display pop-up messages on your website. Use text and profile images to standout. Create multiple pop-ups and automatically display them for specific use cases and situations.

Welcome Message

Send a welcome message the first time a user visits your website and opens the chat. Display it on page load or when the user opens the chat and creates multiple messages via automations.

Follow-up Message

Send a message requesting the user's email if no agents reply within 15 seconds. This feature can also be used if all agents are offline. Phone number and other fields are supported, too.

• Support for phone number and other fields
• Multilingual

Subcribe Message

Use live chat to increase your newsletter subscribers. Send messages to requesting user email addresses and setting up future confirmation emails. This feature integrates with major newsletter services.

• Integration with the major newsletter services
• Multilingual message and email

Automations & Triggers

Automations allow you to send messages, show pop-ups, customize the chat design, and more when specific conditions – set by you – are validated. Access more that 13 conditions and 5 automation types.

• Messages, pop-ups, emails, SMS, and design
• More than 13 conditions

Multi-user Direct Messaging

Send direct chat messages, emails, and text messages to users in real-time. Use custom merge fields to personalize every message and automatically send notifications.

• Support for emails, SMS and text messages
• Send messages to several users

Rich Messages and Surveys

Agents can engage users with more than 10 rich messages and can combine them to create surveys. Agents can insert rich messages as strings of parameters directly in messages.

• 10+ rich message types
• Surveys
• Rich message as shortcode
• Custom rich messages

Proactive Chat

Have your agents reach out to online visitors before they start a chat. Agents can access the online users list from the admin area and invite any user to engage in a live chat interaction.

• Real-time online users list
• Send a message to online users