Travel & Hospitality
Deliver 5-star customer service for travelers throughout their journey
Build better consumer relationships and increase customer loyalty with memorable, one-to-one experiences in travel, hospitality, and the entertainment industries.
Integrating ClickChat messaging chatbots into legacy systems allows you to deploy secure messages and proactively reach consumers where they already are.
A Messanger that talks money
Easily manage your conversations in one place with our user-friendly interface. Search for conversations, delete messages, view users’ online status and see when they are typing in real time.
Friendly, quick, secure
Chat through our Business Messenger like the messaging apps you and your clients use every day.
Configurable setup
Set expectations with customers based on your team's bandwidth, and collect upfront information for follow-up later.
Proactive Messages
Send targeted messages at just the right time to encourage potential clients to sign up.
Provide personalized support in the moments that matter with a chatbot for travel industry needs
Transform your brand from simple customer support to personal travel concierge by integrating the Conversational Cloud® into your customer service system of engagement. Deliver personalized, consistent consumer experiences from planning and booking to rebooking and extras, increasing consumer-brand loyalty and lifetime value.
More ways to transform the travel industry with ClickChat
Create loyalty with exceptional customer experiences
Consumers are 2.7x more likely to stick with a brand if they have a good experience. Instead of relying on incentives to attract customers, use messaging to deliver amazing customer experiences.
Anticipate needs with proactive support
Reach your customers proactively in the channels they prefer to help them every step of the way. Nothing feels as good as when someone knows you well enough to anticipate your needs, especially when you’re in vacation mode.
Build efficiency with a chatbot travel assistant
Up to 62.5% of travel industry conversations can be automated, allowing your team to provide more personal support when and where they need it. And we make creating a chatbot for travel industry needs simpler than it sounds.
Guide travellers through their journey with ClickChat
Help your customers make bookings, pay and enjoy their travels better with ClickChat.
Get Started