Social Media Integration
Have Whatsapp, Facebook, Instagram, Twitter communication in one place
Receive messages sent to your Whatsapp, Facebook, Instagram and Twitter accounts and reply to them directly in ClickChat. The integration supports attachments, photos, videos, emojis, and more.
Automate Communication
Integrate chatbots to your communication and walla, you have a virtual agent that replies autonomously to visitors' messages when it knows the right answer. When it can't access the correct response, a human agent will reply and take control of the conversation.
- Automated communication
- Custom bot reply delay
- Human-like conversations
Benefits
Improve Workflow & Productivity
Using bots can help reduce agents' stress by automatically answering repetitive and boring questions.
Decrease Agents Workload
On average, bots reply to 30% of customer support requests, freeing up your team for other tasks.
Bots Run Your Website 24/7
Save time and money by letting the bot work on your website 24/7. The bot remains active, day and night.
Become a better problem solver
Chatbots shorten customer wait time by answering user questions in seconds, always.
Automatically Qualify Leads
Connect with potential leads in real time and automatically obtain user details through human-like conversation.
Increase Conversion Rate
Use your online presence, instant replies, and professional communication to increase your conversion rate.
Human Takeover
At the end of the day, humans are always in control of our software. If a bot fails to answer, you can command control over a conversation. The bot only alerts agents when needed via various methods.
- Multiple human take over methods
- Notifications only when needed
- User confirmations
- Other options
Get started with ClickChat.
Manage user conversations flawlessly from several social media channels, emails and text channels all in one user interface.
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